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How to effectively solve common problems in video conferencing?


In the process of using the video conference system, the following three types of problems are common:Unable to collect local images, unable to view the images of other participants, and the video images are not coherent. This article describes these common problems and solutions, hoping to help you solve the problems within your ability, save manpower and material resources, and make the whole system play the greatest effect.

  1. How to solve the problem that local images cannot be collected during the meeting?

In view of the problem that the system cannot normally collect local images during the application process, users can start from three aspects: first, check whether the camera connection method is correct. In the actual installation process, due to the negligence or misunderstanding of the operator, such problems often occur; Secondly, check whether the system is occupied by other programs, mainly for desktop software terminals. Finally, check whether the video input device is selected correctly, this problem is also caused by the negligence of the installer.

  2. Can't you view the images of other participants during the meeting?

In the application process, if the user finds that he cannot view the images of other participants, he can generally seek results from the following three aspects: in the main control mode, check whether the images of other participants are opened for video broadcasting; Check whether there is a firewall in the other network and check whether the firewall port is open; Know whether the uplink bandwidth or local downlink bandwidth of the other party is very slow. Due to the instability of the network environment, such problems are very common.

  3. How to solve the incoherence of video images during the meeting?

For the problem of incoherence of video images in the use process, users should first check whether the bandwidth meets the demand, and then check whether the network has network delay, packet loss and other phenomena through other methods. Due to the hot high-definition video conference, some users blindly pursue the trend in purchasing the system and ignore their own network operating environment, which makes such problems often occur. In addition to the influence of network bandwidth, the setting of the system itself is also one of the main reasons for this phenomenon. In this regard, users can solve it by adjusting the image size (using smaller resolution), reducing the code stream and reducing the number of frames.

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